Are your colleagues customers too?! How do you build a Service Oriented organisation? The programme provides a solid basis for providing quality services to internal customers. Are your colleagues customers too?! How do you build a Service Oriented organisation? The programme provides a solid basis for providing quality services to internal customers.
How do conflicts arise? Can we transform them productively? The programme answers practical questions about intelligent conflict resolution. How do conflicts arise? Can we transform them productively? The programme answers practical questions about intelligent conflict resolution.
This course puts “win-win” negotiations face to face with “Gotcha!” negotiations. and their effects on business development This course puts “win-win” negotiations face to face with “Gotcha!” negotiations. and their effects on business development
Cum se pot atinge obiective de colectare si satisfactia clientilor? Care este calea? Instrumente, tehnci si atitudine intr-un program axat pe rezultate. Cum se pot atinge obiective de colectare si satisfactia clientilor? Care este calea? Instrumente, tehnci si atitudine intr-un program axat pe rezultate.
A program built with a dual perspective: effective client interaction techniques & strategies and natural client-centred orientation A program built with a dual perspective: effective client interaction techniques & strategies and natural client-centred orientation
Programul adresează particularitatile vanzarii prin telefon si livrează instrumente practice si tehnici profesioniste de interactiune si persuasiune la distanta pentru a creste volumul apelurilor productive si al rezultatelor per convorbire. Programul adresează particularitatile vanzarii prin telefon si livrează instrumente practice si tehnici profesioniste de interactiune si persuasiune la distanta pentru a creste volumul apelurilor productive si al rezultatelor per convorbire.
