Interactiunile umane sunt complexe. Participantii deprind un set de instrumente de auto-cunoastere, intelegere a interlocutorilor si construire de relaţii pozitive. Interactiunile umane sunt complexe. Participantii deprind un set de instrumente de auto-cunoastere, intelegere a interlocutorilor si construire de relaţii pozitive.
Un program construit cu o perspectiva duala: tehnici & strategii eficace de interacţiune cu clientul si orientare naturală axata pe client Un program construit cu o perspectiva duala: tehnici & strategii eficace de interacţiune cu clientul si orientare naturală axata pe client
Are your colleagues customers too?! How do you build a Service Oriented organisation? The programme provides a solid basis for providing quality services to internal customers. Are your colleagues customers too?! How do you build a Service Oriented organisation? The programme provides a solid basis for providing quality services to internal customers.
Cum se pot atinge obiective de colectare si satisfactia clientilor? Care este calea? Instrumente, tehnci si atitudine intr-un program axat pe rezultate. Cum se pot atinge obiective de colectare si satisfactia clientilor? Care este calea? Instrumente, tehnci si atitudine intr-un program axat pe rezultate.
A simulation in which teams take on the management of a real business. Bold strategic decisions and rigorous implementation are mandatory for success. A simulation in which teams take on the management of a real business. Bold strategic decisions and rigorous implementation are mandatory for success.
A topical programme for multinational corporate environments. The programme provides tools for understanding and productively overcoming cultural differences. A programme about long-term collaboration. A topical programme for multinational corporate environments. The programme provides tools for understanding and productively overcoming cultural differences. A programme about long-term collaboration.